Lilaque will process all orders within 48 hours of payment receipt.
Please note that postage charges are based on shipping address NOT billing address.
Any purchase under $100, Lilaque offers a flat delivery postage rate of $9.90 within Australia. We use Registered Australia Post and generally all deliveries within Australia will take between 1-7 working days (depending on the delivery address).
International Air Mail
This delivery method will take approximately 7 to 10 working days and local postal guidelines apply if no one is home to receive the parcel. As no signature is required for this delivery method, Lilaque strongly advise that you choose the Express Courier International method if there is no one available to accept your delivery during the day. Lilaque will not accept responsibility for the parcels that are misplaced once delivered. Delivery Rates are listed below.
Express Courier International
This delivery method will take approximately 2 to 4 working days. Lilaque highly recommends this delivery option as a signature is required upon receipt of your parcel. A notification will be given for you to pick your parcel up from your local post office if no one is available to accept delivery. This procedure may vary in different countries. Please note that additional postage costs will apply if the parcel were to be returned to Australia and needs to be resent. Delivery Rates are listed below.
Important Information
Lilaque cannot accept responsibility for delays in delivery that result from events outside our control (for instance unusual weather conditions, strikes and natural disaster). If you require more information on delivery charges and time, please contact us via the Contact Us form.
Customs and Import Duties for International Orders
Your order may be subjected to import duties and/or taxes, which are levied once your package reaches your country. We do not collect the destination country's import duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office.
Please note that postage charges are based on shipping address NOT billing address.
Within Australia
Lilaque offers FREE delivery for purchases above $100 within Australia.Any purchase under $100, Lilaque offers a flat delivery postage rate of $9.90 within Australia. We use Registered Australia Post and generally all deliveries within Australia will take between 1-7 working days (depending on the delivery address).
International Orders
Lilaque sends all international orders via International Airmail or Express Courier International. Please see description and table below to choose the most suitable method for you.International Air Mail
This delivery method will take approximately 7 to 10 working days and local postal guidelines apply if no one is home to receive the parcel. As no signature is required for this delivery method, Lilaque strongly advise that you choose the Express Courier International method if there is no one available to accept your delivery during the day. Lilaque will not accept responsibility for the parcels that are misplaced once delivered. Delivery Rates are listed below.
Express Courier International
This delivery method will take approximately 2 to 4 working days. Lilaque highly recommends this delivery option as a signature is required upon receipt of your parcel. A notification will be given for you to pick your parcel up from your local post office if no one is available to accept delivery. This procedure may vary in different countries. Please note that additional postage costs will apply if the parcel were to be returned to Australia and needs to be resent. Delivery Rates are listed below.
| New Zealand | Asia Pacific | USA/Canada/ UK |
Rest of the world | |
| For All Orders above AUD150 (International Air Mail) |
FREE | FREE | FREE | FREE |
| International Air Mail | AUD 20.00 | AUD 25.00 | AUD 30.00 | AUD 40.00 |
| Express Courier International | AUD 56.00 | AUD 62.50 | AUD 71.00 | AUD 78.50 |
Important Information
Lilaque cannot accept responsibility for delays in delivery that result from events outside our control (for instance unusual weather conditions, strikes and natural disaster). If you require more information on delivery charges and time, please contact us via the Contact Us form.
Customs and Import Duties for International Orders
Your order may be subjected to import duties and/or taxes, which are levied once your package reaches your country. We do not collect the destination country's import duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office.
